Reward Info

The Reward Process

  • Within 6 weeks of activating and maintaining your service, you will receive notification via email or letter with instructions on how to redeem your reward.
  • IMPORTANT! You must claim your reward by the expiration date shown on your reward notification.
  • After claiming your reward and meeting your applicable service requirement*, most customers receive their reward within 3 weeks.
  • At the AT&T Reward Center you can track the status of your reward any time with the
    Reward Tracker

*Check your service offer details for applicable active service requirements, if any.
Watch the How to claim your Reward video