The Reward Process

• Within 6 weeks of activating and maintaining your service, you will receive notification via email or letter with instructions on how to redeem your reward.
• IMPORTANT! You must claim your reward by the expiration date shown on your reward notification.
• After claiming your reward and meeting your applicable service requirement*, most customers receive their reward within 3 weeks.
• At the AT&T Reward Center you can track the status of your reward any time with the
  

*Check your service offer details for applicable active service requirements, if any.