Rethink Possible
The Reward Process
AT&T Rewards Process
Orange Bullet Within four weeks of your service installation, you’ll receive a letter in the mail notifying you that your AT&T reward is ready to be redeemed along with redemption instructions. Orange Bullet To receive your reward, you’ll need to maintain active service for 30 days. Once your active service is confirmed, you can expect your reward in the mail within four to six weeks.
*some promotion rewards ship sooner